What is VAT Exemption and Who Qualifies?
Value Added Tax (VAT) is a government tax added to most goods and services in the UK. However, if you are experiencing medical hair loss (such as from alopecia, cancer treatment, or another diagnosed condition), you may be eligible to purchase your wig without paying VAT — this is known as VAT exemption. HMRC allows this tax relief to support individuals who need wigs for medical reasons, recognising them as essential rather than cosmetic. If you meet the criteria, you can receive 0% VAT on your order by completing a simple declaration form before purchasing.
What is VAT Exemption and Who Qualifies?
If you are purchasing a wig due to medical hair loss (such as alopecia, chemotherapy, or other conditions), you may be eligible to claim VAT exemption under HMRC guidelines. This means you can purchase your wig at 0% VAT (meaning the 20% at the checkout won't be added to your wig purchase, if you qualify).
How to Apply for VAT Exemption
1. Create an Account
Please begin by creating an account on our website. This allows us to link your VAT exemption to your profile for future purchases.
To create an account please click the account image (which looks like a little person) at the top of the website, then click "profile" and create an account with your email.
2. Complete the VAT Exemption Form
Download and fill in our VAT Exemption Declaration Form. This form is required to confirm your eligibility for VAT relief under current UK regulations.
3. Email the Completed Form
Once you’ve filled in the form, email it to us at thelacelabel1@outlook.com with the subject line “VAT Exemption Request”.
4. We’ll Activate VAT Relief on Your Account
After we’ve reviewed your form, we’ll update your account so that all qualifying wig purchases are charged at 0% VAT. You’ll receive a confirmation once this is complete.